Solutions (in bold font) to Homework Assignment 3 Essays

Solutions (in bold font) to Homework Assignment 3 Essays Solutions (in bold font) to Homework Assignment 3OPIM 3104: Operations Management Problem 2-1: Backwoods American, Inc., produces expensive water-repellent, down-lined parkas. The company implemented a total quality-management program in 2005. Following are quality-related accounting data that have been accumulated for the five-year period after the programs start. Note: Numbers in the table are in thousands of dollars (e.g. quality cost of 3.2 is $3,200). a)Compute the companys total failure costs as a percentage of total quality costs for each of the five years. Does there appear to be a trend to this result? If so, speculate on what might have caused the trend. The failure costs decrease as a percentage of total quality costs. This may be attributed to an increase in product monitoring and inspection. Fewer defective products are reaching the consumer, as evidenced by the sharp decline in external failure costs. b)Compute prevention costs and appraisal costs, each as a percentage of total quality costs, during each of the five years. Speculate on what the companys quality strategy appears to be. The increase in prevention costs as a percentage of total quality costs indicates that Backwoods American is placing more emphasis on prevention of defects rather than correction of them. Perhaps they are spending more in the areas of quality planning, product design, process, training, and information. This is contributing to a decline in the need for inspection and testing, equipment testing, and operators to test quality; thus appraisal costs decline, both absolutely and as a percentage of total costs. Prevention also contributes to the decline in external and internal failures, because fewer defective products are produced to begin with. Increases in prevention expenditures will result in a decrease in all other quality costs. c)Compare quality-sales indices and quality-cost indices for each of the five years. Is it possible to assess the effectiveness of the companys quality management program from these index values? These index values do not provide much information regarding the effectiveness of the quality assurance program. They are, however, useful in making comparisons from one period to the next and in showing trends in product quality over time d)List several examples of each quality-related cost that is, prevention, appraisal, and internal and external failure that might result from the production of parkas. Prevention: Market research, that is, producing what consumers want; purchasing only high-quality down and other materials, designing an efficient and effective manufacturing process; training employees in making quality products. Appraisal: Inspection of raw materials, work-in-process, and finished product; equipment testing (pattern cutter, sewing machines, etc.), inspection. Internal failure: Wasted materials and labor, defective products discovered during inspection, use of inefficient processes, equipment downtime, poorly trained employees. External failure: Defective products, customer complaints, warranty costs, lost sales, loss of good will. Problem 2-2: The Backwoods American company in Problem 2-1 produces approximately 20,000 parkas annually. The quality management program the company implemented was able to improve the average percentage of good parkas produce by 2% each year, beginning with 83% good quality parkas in 2006. Only about 20% of poor-quality parkas can be reworked. a)Compute the product yield for each of the five years. b)Using a rework cost of $12 per parka, determine the manufacturing cost per good parka for each of the five years. What do these results imply about the companys quality management program? Problem 2-9: The total processing cost for producing the X-Pacer running shoe is $18. The Omega Shoe Company starts production of 650 pairs of the shoes weekly, and the average weekly yield is 90%, with 10% defective shoes. One quarter of the defective shoes can be reworked at a cost of $3.75 per shoe. a)Compute the quality-productivity ratio (QPR) b)Compute QPR if production rate is increased to 800 pairs of shoes per week c)Compute QPR if processing cost is reduced to $16.50 and remark cost is reduced to $3.20 d)Compute QPR if the product yield is increased to 93% good quality.

Mistrust vs. Distrust

Mistrust vs. Distrust Mistrust vs. Distrust Mistrust vs. Distrust By Maeve Maddox A reader wants to know if there is a difference between the words mistrust and distrust. The short answer is, â€Å"No.† As verbs, both distrust and mistrust mean, â€Å"to be without confidence.† As nouns, both distrust and mistrust mean, â€Å"lack of trust or confidence.† The Google Ngram Viewer graph shows distrust as the more common of the two words since 1800. When I entered various phrases, the ones that began with distrust were more common than the ones with mistrust–with one curious exception: â€Å"mistrust my wife† was more common than â€Å"distrust my wife.† And neither â€Å"mistrust my husband† nor â€Å"distrust my husband† brought up any results at all. I predict that mistrust will eventually drop out of general use. I base my prediction on the fact that a red squiggly line appears under mistrust when I type a phrase with it into the Google search box. Another clue is that the search results come up prefaced with the question, â€Å"Do you mean distrust?† The only possible distinction I can discern between mistrust and distrust is that mistrust is a slightly â€Å"softer† word that may imply some doubt that the lack of trust is justified. Here are some examples of current usage of these synonyms: Marilyns insecurity made  her mistrust  everyone. Gen Halvorson cant resist reaching out to the little boy, despite his fathers obvious mistrust of her talents and her motives.   Politics has become static in America, and Americans  have always distrusted politicians.      I  distrust those  people who know so well what God wants them to do, because I notice it always coincides with their own desires. –Susan B. Anthony   Research has found we  distrust those who  are mean with their money. Cynicism  is an  attitude  or state of mind characterized by a general distrust of others motives believing that humans are selfish by nature. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Misused Words category, check our popular posts, or choose a related post below:Direct and Indirect Objects60 Synonyms for â€Å"Trip†Empathic or Empathetic?